Transportation
Transportation Services
Students are eligible for transportation services if they reside within the attendance zone of ACS and are beyond the Parental Responsibility Zone (PRZ). These zones are established in conjunction with Arlington Community Schools Policy. This includes students who reside a minimum of 1.5 miles from the school or those living in identified areas that do not allow for a safe walk to school.
Find Your Bus or Route Information
Visit our parent bus weblink tool to find information about your child's bus route. Please contact your school's bus administrator if there is an error or if you have additional questions about bus transportation.
We have assistant principals at each school who can assist you with transportation-related issues.
Arlington Elementary - Carl Booker
Donelson Elementary - Krista Heller
Arlington Middle - Jonathan Hawkins
Arlington High - Joe Welch
Durham BusZone Tracker
Our bus provider, Durham, now utilizes BusZone, an app that allows you to track your child's route to and from school. BusZone replaces the former app known as Durham Bus Tracker. Learn how to download and use BusZone here. Note: Your child's Student ID is required. Please contact your child's school if you do not know your student's ID.
On BusZone, you are able to establish Alert Zones, allowing you to receive push notifications on your phone once your child's bus enters the established zones.
Bus Number Update
To reduce confusion regarding bus numbers and routes, the Transportation Department asks all riders to pay attention to the printed sign on the second bus window and not the number that may be on the side of the bus. While the physical bus may change from day to day, the printed sign on the bus window will remain constant and will always indicate which bus your child is riding. In addition to contacting the school with specific Transportation questions/concerns, you may also contact Durham directly at 901.861.0256.
Bus Concerns
Parents (as well as school staff) should call Durham directly at 901.861.0256 if a bus is late or has not arrived. To report bus issues to ACS, please call 901.389.2497 or Access the Bus Complaint Form.When reporting a safety concern, please include as many details as possible, including the bus number, location of concern, specific details, etc. This will help us in the investigation process.